People,

Graco is looking for another technical support person, to work along with Ryan and I.

This is a position to provide product recommendations and Electrical / mechanical troubleshooting support over the phone.

Here's a link to the new posting.
Technical Information Specialist

This job would be receiving phone calls and e-mails from distributors (primarily), with some end users mixed in, from around the world. There would be a lot of troubleshooting over the phone, with product recommendation as well. So, if you have anxiety / anger issues, this is not the job for you.

A background as a service tech would be ideal. Having some exposure to Graco equipment, would be even better.
You will need a two year technical degree (Or equivalent experience). Ideally in hydraulics, or electronics, but others are fine.

We're not expecting you to be a rocket scientist. We know it's hard to find someone with a mechanical background, that's willing to sit in a chair all day and talk on the phone. It's even harder to find someone that has a mechanical & electrical background.

The hours are fixed at 8 - 4:45 (This is not negotiable).
Entry level starting pay is $43,700.00 - 76,000.
I would assume most will come in on the lower end. But that really would be experience level dependent.
We know it will take a good 6 months to a year, to feel comfortable. So we're looking for someone who plans on sticking around for the long haul.

Here’s some links to the types of products that you would be dealing with.

Pro Xp Electrostatic Spray Guns

ProDispense Metering Systems

ProMix Paint Proportioners


Any questions? Please feel free to PM me.